Technology and Innovation for the Future of Production
Nearly two-thirds of IT executives plan to automate the work their team does. This involves training on new developing technologies or by hiring new recruits who have already been trained up on new modern technologies. Automation frees up time for other more important company matters that require your attention like pitching investors for an expansion fund for example. Despite this ambitious goal, however, 50% of those IT leaders admit that a lack of automation skillsets is currently hindering their progress.
As the complexity of IT infrastructures continues to grow at a rate where they are being demanded faster than they can be created, challenges are continually growing at an astronomical rate. In addition to a manual investigation of alarms and incidents, let alone the analysis of events, it’s becoming increasingly difficult for IT departments to cope with this kind of handwork. And, of course, it’s no secret that routine tasks drain skilled labor hours that could be spent on more value-driven IT initiatives.
What are the different factors tech companies consider when automating functions and streamlining business processes?
The following are the different factors people consider when purchasing or developing technology for innovation:
- The current IT challenges the organization is facing
- What level of automation they have already reached
- Common obstacles to implementation and/or scaling of automation
- Which automation use cases are being prioritized
- Anticipated benefits of automation
These results demonstrate the increased acceptance of IT automation and a marked transition into hybrid workplaces where humans and machines work together.
What do companies expect the biggest benefits of automation to be?
Not surprisingly a lot of business executives say that time management – specifically making better use of their working hours – was the most noticeable achievement. The second biggest benefit of automation is a reduction of money spent and service desk requests made because customers have more self-service options to use in the first place. The balance is clearly tipping away from cost-effectiveness in favor of increased effectiveness.
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