Why You Should Use Operational Analytics in Automation?
Automation tools and operational analytics give companies the ability to streamline their business processes, make them more effective and productive, and significantly bring down the time it takes to implement a program. However, it can do a lot more than that. One powerful, but often overlooked, benefit of introducing intelligent automation into the company’s operations is the unique workforce insights it can provide through its connections to external data sources.
According to Capgemini’s recent study of 600 executives in the United States, Europe and China, 80% of respondents agreed that operational analytics played a vital role in creating competitive advantage. Automation analytics allows companies to continuously improve their performance against set automation goals and benchmarks and maximize the Return on Investment of their projects in order to pursue other investment options.
The digital workforce of backend automation and cognitive robots is a helpful tool to bring about the next level of automation in your business by efficiently handling operations. But what exactly do you get out of having a robotic workforce? Well, it’s not just about getting an efficient workforce for your business. Instead, these robots are capable of recording data about the business processes being automated, which is an invaluable process if you’re interested in making sure that all marketing efforts and other tasks related to growing your online presence have been successful so far. The bottom line is that they provide a more accurate depiction of the current state of things compared to the way you’d normally be capable otherwise!
Table of Content
- What is operational analytics?
- What to measure?
- Execution speed
- Automation analytics in Techflow.ai
What is operational analytics?
The science of analytics is why we have smart watches on our wrists today. Why? Because they are being used to process data and present it to us in both useful and exciting ways. Operational Analytics is a term that’s related to business process management but specifically related to the performance and health of your automated business processes, you might want to think about using it as part of. Operational Analytics in intelligent automation are a set of tools, technologies and techniques for discovery, interpretation and communication of important patterns in data about the performance and health of your business processes that happen to be automated.
Since remote robotic process automation and computer technology is easily traceable and audit-able, it means the software robots accumulate a large amount of precious data about the business operations that can be analyzed. This information comes in handy for business owners wishing to improve their practices or discover errors that could otherwise pose costly problems down the line – especially if they’re not found until it’s too late!
What to measure?
Business intelligence is vital. It’s what allows you to see the forest from the trees when it comes to your business and a lack of this kind of insight can often result in costly mistakes being made that could easily have been avoided if the right tooling had been in place. Imagine having an army of robots at your service that could gather data and present it in an organized format to you. And imagine being able to visualize the data so as to get more of an idea of what it’s trying to tell you. Well, the future is now with intelligent automated analytics. To continually improve the performance and accuracy of the operation, you must determine what to measure so that you can track it at all times.
Usually, the following vital metrics are gathered in operational analytics:
1. Execution speed
Intelligent Automation has a number of extra benefits for businesses. One is that as any process has to be set up for a robot, something which could take months or years if done by a human, it will only have to be partially set up. This means that the time taken can be reduced from days and weeks down to minutes. Monitoring the speed of your robots will help you find bottlenecks in the process execution. Speed monitoring is important for finding places where your assembly line isn’t running at optimal levels. Take the time to ensure that any figures are calculated and updated accurately:
- the number of people involved in completing one process
- which activities contributed the most time to completing the report
- how many documents did your process produce during execution
- tools and resources, including data, related to the automated process
Tracking your software’s workload will allow you to see its current capacity, understand where improvements may be required, and make adjustments wherever necessary. It includes analyzing:
- the number of process executions in which exception occurred
- tasks that fail to achieve their goals because they are not completed successfully
- documents that were sent to employees for manual processing and how they were organized
Tracking the operational analytics for your automation solution is just like regularly tracking its capacity to make sure that it’s running at full power. If you notice any sign of slow-down or have an idea in mind on how to improve things, we can test and debug anything that you’d like after our solutions are installed. It includes analyzing:
- average number of transactions processed per process execution
- transactions by work type (specifically compensation, human resources, and transactions for each employee type)
- tools for resource utilization and allocation (CPU, RAM, HDD space) by different components of the tool (RPA, OCR and others)
- availability of bots during execution
- bot session details
- The status of the session and their statuses are given below in their graph form
Depending on your solution and automated business processes there may be other metrics you should track.
Automation analytics in Techflow.ai
From time to time you may feel like you’re spending too much time working and not enough enjoying the rewards of your industry success – so a little investment in an automated assistant could help you free up some of your valuable time. Automation analytics in Techflow.ai is set up with built-in analytics that allow users to get insight into their workforce activities however they choose, such as logging on to one account and viewing metrics across multiple teams’ compliance rates in real-time. Moreover, intelligent backend automation or cloud automation is equipped with a complete suite of automation analytics that allows you to get real-time insights into the automation processes, teams, and operations to keep an eye on how efficient these business aspects are.
Additionally, making decisions that are data-driven, which means they’ll be grounded in actual numbers and figures showing how things will perform in the future. Apart from advanced operational analytics, you will get insights into the whole intelligent automation solution with help from artificial intelligence (AI) analytics in the pre-built dashboards. Let us show you how.
Analytics and automation are extremely powerful. Their power is derived from their ability to work together. When used together, they foster a constructive environment which can be used to great effect in the workplace. There is an active and ongoing debate about what must be automated, but the bottom line is that if something is broken, the quicker you can identify and fix it, the more efficient you will be. Be sure to stay tuned for more information about analytics and automation!
Intelligent automation has been praised by leading industry experts. HFS Research, a widely trusted source in business technology analysis and forecast, have said that Intelligent Automation Cloud has the best analytic capabilities on the market. Business process analytics takes the load off of your employees by providing the necessary information to run their processes. However, it can take a lot of time and effort to get the right information to the right people. Intelligent automation helps to solve this problem. By using a service that can automate a process, you can identify bottlenecks in your business processes and fix them quickly and easily. Before you know it, your employees will be able to run their tasks without having to worry about getting the right information to the right person.
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