The sales team was tracking critical performance metrics for their opening team, including call attempts and successful connections across multiple sales representatives. Their existing automation solution, while functional, was highly inefficient - processing each call individually and consuming excessive platform resources.
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With 120,000 operations being used monthly just for basic call tracking, the organization was hitting platform limits that restricted their ability to implement additional automation initiatives.
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"Our call tracking system worked, but it was consuming resources we needed for other automation projects. We needed a more efficient solution that could scale with our growing team." β Operations Manager, Sales Organization
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Through advanced Make.com scenario optimization, we implemented a sophisticated array-based approach that fundamentally changed how call data was processed and aggregated.
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The optimization delivered immediate and dramatic results. Operations dropped from 120,000 to just 600 per month - a 99.5% reduction. This was achieved while simultaneously increasing update frequency to twice daily, providing more timely insights to sales management.
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Most importantly, the new system scales effortlessly - whether processing 100 or 1,000 daily calls, it maintains the same efficient operation count.
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"What impressed us most was achieving this level of optimization in just 30 minutes of implementation time. We now have the capacity to automate many more aspects of our sales process without increasing our platform costs." β Sales Operations Lead
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With the newly optimized system in place and significant platform capacity freed up, the organization is now positioned to expand their automation initiatives across their entire sales cycle, including setter and closer processes. The scalable foundation ensures they can grow their sales team and call volumes without concern about automation platform limitations.
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